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 Facility Performance Evaluation
 Create a knowledge base breakout group notes

Prepared by:
Charlene Haynes, BPM
Michael Zari, PMB
Stephan Cohen, DSA
Richard Stueber, CAM

Question 1: What should be the initial focus? Which building types or components?

  • Bldg. Type (i.e., CHP 24/7)
  • Program, massing (i.e., BPM, Maint.) & Sustainability

We need to determine where the POE information will come from. The tenants or operations staff, or PMB project managers or fiscal staff or all? etc. Each will have different "considerations" for what represents valuable input. The database will be determined by these selections. How MUCH information is to be collected? To what detail?

Question 2: How it might help me and my department? What advantages might it provide the DGS overall?

  • How it might help:
    • Speeds decision process
    • Enhances longterm investment
    • Educates DGS & Clients
    • Design of future projects

If we collect the information from POE's, we need to insure it is utilized by design build teams companies. A method of checking the submittals would need to be developed, otherwise the information will not necessarily be used. This is critical to the POE's success. It will otherwise be simply an exercise.

Question 3: Who should be the "hero"? Who should initiate and run the program?

  • Who is Hero?
    • Highest level possible, a decision maker
  • Who initiates?
    • DGS Executive Policy Committee initiates
    • DGS I.T. Unit runs and maintains the application
    • DGS I.T. and /or CENTRAL MATRIX TEAM @ DEPT LEVEL (2)

Before the program is initiated, decision makers need to decide if general guidelines will suffice or considerable detail is required. HVAC considerations for example might best be presented with notations like:
Rock bed cooling of circulation air is questionable- due to Bateson Building experiences.

Question 4: Who should be involved?

  • Who is involved?
    • Clients - Community
    • City - Other Gov. stakeholder
    • Service providers
    • Consultants - vendors

Again, the consideration is raised as to how much information is to be collected. Each group will have their own list of positive and negative issues.

Question 5: How can we integrate it with daily procedures and activities in the DGS?

  • How can we integrate?
    • Must be part of routine activity of POE
    • Regarding:
      • Info gathering Process
      • Data Inputting
      • Use of system

The guidelines that come from a POE will affect daily activity by determining such varied activities as service providers, materials used in the facility, parking policies, hours of operation, use of the facility by the public, etc

Question 6: What barriers are there to implementation?

  • Attitudes based on past experience
  • Lack of training/flexibility
  • Lack of design control
  • Cost? - for designing and maintaining a new application
  • Lack of Staff
  • Fear of accountability

Probably the basic barrier will be the ease with which the collected information is accessible and the ease with which it can be implemented. If a POE determines that users of the facility have certain preferences, but staff found POE recommendations ignored, the value of the data/program will be short lived. That is to say it will have become just an exercise of no lasting value.

Question 7: How can we overcome the barriers?

  • How to over come barriers?
    • Gather Info on past experiences
    • Provide training
    • Provide professional design
    • Assistance early in project
    • Long term study w/short term benefits

To overcome the barriers, a clear commitment to USE the POE's recommendations need to be established. If clear value and subsequent action is attached to the POE's the barriers will resolve themselves over time.
 


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